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Not only does Allscripts Practice Management Solution offer you industry-leading features and functionality to improve your practice, but we also offer extensive resources to support you in every way-from implementation to product and technical support. Unlike other vendors, we also offer proactive server and system monitoring as well as disaster recovery services, providing you an extra level of data protection. With ongoing customer education, user training and a Client Website for support and communication, Allscripts takes care of you every step of the way.

The Solution

Scheduling & Registration/Check-in

  1. Rules-based schedule management with first available appointment searches
  2. Multi-resource and recurring appointment features
  3. Referral and eligibility indicators
  4. Waitlists, bumped lists and walk-in appointment features

Extensive Management Tools

  1. Create electronic workspaces for appointment and patient flow management, collections management, claims management, denial management and transaction management
  2. Simplify work distribution with auto routing of predefined worklists to electronic workspaces for individuals and groups across your practice

Claims Management & Collections

  1. Review and resolve claims issues prior to transmittal to payers. Pending Claims Management exercises all claim "edits" (organizational, payer, CCI, etc.) prior to billing
  2. Complex insurance plan handling with co-pay exceptions and carve-outs
  3. Note types to drive workflow and create a record on the patient's account
  4. Automatically create refund transactions from patient credit balances
  5. Reconcile bank deposits including cash collections and co-pays
  6. Automatically assess finance charges against outstanding balances

Performance Improvement

  1. Proactive monitoring of practice health with Digital Dashboard includes up to the minute information on charges and payments, claim status, current AR, Aging by Payer, and E&M Coding trends
  2. Allows for inclusion of third party "web parts" like Microsoft calendar and email directly in the Dashboard Reporting
  3. Drill down reporting capability within all reports

Compare billing trends across disparate time periods

  1. Evaluate template hours versus scheduled hours
  2. Analyze visit and patient information at the diagnosis and procedure code level
  3. Display graphical representations of sex, age and zip code analysis
  4. Run aged trial balances and A/R analyses with drill down into location, provider, and insurance carrier and categories

One-Stop Account Management

  1. Utilize the patient-centric ledger to view the chronological transactional history of the account, including service and payment history, reimbursement detail, notes, rebilling and collection activity-all from one place

Complementary Services

  1. Payerpath for claims submission and electronic remittance advices
  2. Bill Patient Statement Processing
  3. iRemind Automated Appointment Reminder Solution
  4. iVerify Eligibility Checking